Account & verification
Sign-in, account creation, identity verification, and profile information.
SUPPORT & HELP
The Consulty support team assists clients and consultants with accounts, bookings, payments, and app subscriptions.
Support email
support@consulty.ioWe review support messages within two business days. Cases involving an external payment provider may take longer.
Email supportSign-in, account creation, identity verification, and profile information.
Bookings, session times, consultant communication, and agreed deliverables.
Payment status, invoices, refunds, disputes, and payouts.
Activating an add-on, managing a subscription, recurring invoices, or cancellation.
Include the following information when available:
Consulty support will never ask for your password, verification code, full card number, or API keys. Do not send this information by email.