These Terms govern access to and use of Consulty websites, applications, marketplace, booking tools, communications, payment functionality and related services.
PLATFORM OPERATOR
AURAS INNOVATION ELECTRONICS TRADING CO. L.L.C
Trading brand: Consulty
Commercial licence: 1248066
Commercial register: 2104509
Dubai, United Arab Emirates
Legal email: support@consulty.io
Legal type: Limited Liability Company – Single Owner (LLC – SO)
Registered address: The Workspace Center, Sheikh Zayed Road, Al Wasl, Dubai, United Arab Emirates
1.1 About Consulty and marketplace role
Consulty operates a technology marketplace that enables eligible Clients to discover, communicate with, book and pay independent Consultants. Unless expressly stated otherwise in writing, Consulty is not the provider of the underlying consultation, professional advice or deliverable. The underlying service contract is between the Client and Consultant.
1.2 No regulated advice by Consulty
Consulty does not itself provide legal, tax, accounting, audit, investment, medical, immigration, engineering or other regulated professional advice. Consultants are solely responsible for the legality, accuracy, quality and suitability of their services and all required licences, approvals, registrations and insurance.
1.3 Eligibility, accounts and security
Users must be at least 18 and legally capable of contracting. A person using the Platform for an organisation confirms authority to bind it. Users must provide accurate information, secure credentials and provide identity, business, payment, tax or source-of-funds information when required.
1.4 Listings, bookings and briefs
Consultants must accurately describe scope, pricing, timing, qualifications, exclusions and deliverables. Clients must provide accurate requirements and reasonably cooperate. A booking becomes binding when the Platform confirms payment or acceptance. Scope, timing and price changes should be agreed through the Platform wherever possible.
1.5 Fees and payment authorisation
Clients authorise Consulty and its payment providers to collect booking amounts, taxes and disclosed charges. Consultants authorise deductions of the 15% platform commission, provider charges, refunds, chargebacks, dispute losses, taxes, reserves, negative balances and other authorised amounts before payout.
1.6 Direct dealings and non-circumvention
Users must not use information obtained through Consulty to avoid Platform fees or move an active opportunity, booking or substantially similar service off-platform. This applies during the relationship and for 12 months after the relevant introduction, to the maximum extent permitted by law. Consulty may charge reasonably lost fees, suspend accounts and pursue documented losses.
1.7 User content, communications and reviews
Users retain ownership of submitted content and grant Consulty a worldwide, non-exclusive, royalty-free licence to host, format, transmit and display it as needed to operate, secure, improve and promote the Platform. Reviews must reflect genuine experiences. We may moderate or remove content or reviews that breach policy, create legal risk or cannot reasonably be verified.
1.8 Third-party services
The Platform may depend on payment, identity-verification, meeting, hosting and analytics providers. Their terms and notices may apply. Consulty is not responsible for their outages, restrictions or account decisions except where required by law or caused by our own breach.
1.9 Suspension and termination
We may immediately suspend, restrict or terminate access where we reasonably suspect fraud, sanctions exposure, unlawful activity, non-payment, chargeback abuse, safety risk or policy breach. Account closure remains subject to outstanding bookings, disputes, payment obligations and lawful retention.
1.10 Disclaimers and liability
The Platform is provided on an “as available” basis. We do not guarantee uninterrupted access, enquiries, a specific outcome, user statements or suitability for a particular purpose. To the maximum extent permitted by law, Consulty is not liable for indirect, incidental, special, punitive or consequential losses or loss of profit, opportunity, goodwill or data. Aggregate liability for a specific claim will not exceed the greater of fees paid to Consulty by the claimant in the preceding six months or USD 500, except liability that cannot lawfully be limited.
1.11 Indemnity
To the maximum extent permitted by law, users indemnify Consulty, its affiliates, officers and personnel against third-party claims, penalties, costs and reasonable legal fees arising from their services, content, infringement, unlawful conduct, taxes, confidentiality breach or breach of these Terms or law, except to the extent caused by Consulty.
1.12 Governing law, disputes and changes
These Terms are governed by UAE law and the courts of Dubai have exclusive jurisdiction, without prejudice to mandatory consumer rights. Parties should submit a written complaint and allow 15 business days for good-faith resolution before proceedings. We may update these Terms for legal, security, product or commercial reasons and require re-acceptance where appropriate.