د. إبراهيم حسن

Full Property Turnaround & Commercial Setup

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Service Description This service is a high-level executive advisory project tailored for hotel owners, asset managers, and hospitality investors seeking to revitalize underperforming properties, establish operational discipline, and build robust B2B revenue engines. Led from a C-suite perspective, this engagement conducts a full forensic operational audit across core operating departments (Front Office, Housekeeping, Maintenance, and F&B), seals cost leakages, and restructures commercial operations to secure sustainable profitability and institutional compliance. Key Workstreams & Scope of Work Forensic Operations & Departmental Audit: Reviewing end-to-end guest journey touchpoints and departmental alignment between Front Office, Housekeeping, and Engineering. Conducting room readiness and preventative maintenance snag assessments. Evaluating F&B operations, kitchen hygiene/food safety compliance, and flash cost controls. Commercial Restructuring & Corporate B2B Engine: Designing structured corporate rate matrixes and banquet sales kits for conferences and events. Establishing corporate credit facility policies, vetting frameworks, and commercial contracts for maritime shipping lines, travel management companies, and corporate accounts. Structuring formal quotation frameworks for institutional tenders (UN agencies, international NGOs, and public sector RFQs). Governance, SOPs & Leadership Accountability: Formulating clear operational circulars and standard operating procedures (SOPs) for daily staff execution and departmental handovers. Implementing management reporting rhythms, flash cost dashboards, and department-level KPIs. Mentoring department heads (HODs) on financial oversight and operational compliance. Key Deliverables Comprehensive Property Audit & Gap Analysis Report: An executive-level evaluation identifying operational bottlenecks, cost leakages, and revenue enhancement opportunities. Property Turnaround Roadmap: A phased, actionable implementation matrix (30-60-90 days) outlining prioritized corrective actions and operational standards. Turnkey B2B Commercial Package: Ready-to-deploy Corporate Credit Facility Application & Agreement templates. Standardized Banquet/Meeting Room Sales Kit and group rate quotation frameworks. Core Departmental SOP & Policy Toolkit: Standard operating protocols covering room inspection readiness, F&B flash costing, and front-office night audit checklists. Executive Debriefing & Leadership Alignment Session: A strategic walkthrough with ownership/board members to present findings and oversee handover execution.